Help Centre

Find answers to frequently asked questions about EventLink.

Account & Registration

How do I create an EventLink account?

You can sign up for free by clicking 'Sign Up' on the homepage. Choose whether you're a freelancer or an employer and fill in the required information.

Do I need to pay to use EventLink?

No. Creating a profile and applying for jobs are free. Premium features may be added later.

How do I reset my password?

On the login page, click 'Forgot Password' and follow the email instructions to reset it.

Can I delete my account?

Yes. Go to 'Account Settings' and select 'Delete Account.' This permanently removes all your data.

Jobs & Applications

How do I post a job?

Employers can post jobs by clicking 'Post a New Job' in their dashboard or header menu. Watch the tutorial for a step-by-step walkthrough.

Can freelancers apply for multiple jobs?

Yes. Freelancers can apply for as many suitable jobs as they like.

How do I know if my application was viewed?

You'll receive a dashboard notification when an employer views your profile.

Can I edit a job after posting?

Yes. Go to your 'My Jobs' section, select the job, and click 'Edit.'

Messaging & Notifications

How do I contact an employer or freelancer?

You can message them directly from their profile or from your message inbox.

Will I get notifications for messages or job updates?

Yes. EventLink sends email notifications for key updates and unread messages.

Ratings & Feedback

How does the star rating system work?

After a job is completed, employers can rate freelancers from 1 to 5 stars. Ratings appear on profiles.

Can I respond to a rating?

Not directly, but users can contact support if they believe a rating is unfair.

Privacy & Security

How is my data protected?

EventLink uses encrypted connections (HTTPS) and complies with GDPR for all personal data.

Who can see my profile?

Employers and Freelancers can view freelancer profiles; freelancers can view employer job listings.

What should I do if I suspect a scam or fake job post?

Contact support via the 'Contact Us' page immediately.